Terms and Conditions

The site is “wild conTENTment”, as named on the booking form & confirmation documentation. The rentals are as noted on the reservation form. 'The Owners are Mr and Mrs D Lewis. The Client is the Lessee. The 'Commencement Date' is the first day of intended occupation.

Booking Confirmation

The owner agrees to let the site at the Rentals for the period of time as noted on the booking confirmation. NB: Following your booking and confirmed deposit/balance payment you will receive a receipt confirming your payment. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by post or email. 

Deposits are non-refundable and may only be transferred at the Owners discretion.

The party leader, who will be responsible for all bookings, payments, breakages and cancellations, must be at least 21 years of age at the time of booking.

When you receive your email confirmation of booking, you should check all details carefully.  If anything is incorrect, the owner should be contacted immediately. The Owner cannot be held liable for any mistakes that arise from you giving incorrect booking details. Once the confirmation email has been sent by the owner, the hirer is responsible for the total advertised price of the site and any extras as shown on the hire statement.

We reserve the right to decline or terminate the booking with immediate effect of any guest(s) whose party behaviour interferes with the general comfort of other guests. In this event no refunds will be made. 

Payment:

The Rentals are payable by the Client on the following Dates:

  • If the reservation is made more than 30 days before the Commencement Date the deposit of 50% (non refundable) of the Rental will be payable at the time of booking. The balance will be payable 30 days prior to the Commencement Date.

  • If the Reservation is made less than 30 days before the Commencement Date the full rental amount must be paid at the time of booking.

  • Very late bookings must be paid on arrival in cash or directly into the Owner’s bank account by BACS transfer, if there is sufficient time for the transaction to clear.

Cancellation/changes to your stay

Changes to your holiday during your stay

We cannot accept responsibility or compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.

Amendments to your booking
After you have paid your Deposit/Balance you may wish to change some elements of the Holiday, e.g. type of accommodation or duration. We will try to meet your request. It may be necessary to cancel your break due to illness, accident or change of circumstances. We cannot guarantee a full refund, however we will endeavour to come to an arrangement. Failure to arrive without satisfactory explanation or written cancellation will not be entitled to a transfer of stay or refund.

If we make any major alterations to your booking
We try very hard to provide all facilities as advertised on our website. It may however be
necessary to make some alterations in advance of your holiday. If such a change is necessary, we will endeavour to advise you in writing as soon as possible.

If we cancel you’re booking
If for any reason, beyond the Owners control (e.g. exceptional weather) the site is unavailable on the date booked ee will inform you of the change of date or cancellation as soon as possible and give you the following options.

A. accept the alternative arrangements as notified to you

B. choose another available break from us at the advertised price

C. cancel your holiday with a full refund of any money you have paid

The clients shall have no further claim against the Owners. The liability under all circumstances shall be limited to the refund of monies paid in advance. 

If the agreement is terminated by The Client or if The Agreement is terminated because the Client has failed to pay the balance on the due date, the Client will be liable to pay a cancellation fee in accordance with the following: 

  •  20% of the Rentals payable if the date of termination is shorter than 14 days before the Commencement Date.

Any booking that has not had its balance paid by the due date will be cancelled with all monies already paid being forfeited.

The Owner reserves the right to cancel the reservation if payments are not received in accordance with this Agreement. The cancellation will be deemed the liability of the Client. 

We strongly advise that the client takes out appropriate Insurance on their holiday with a specialist provider to safeguard against loss of monies should unforeseen circumstances necessitate termination of The Agreement by the Client.


A damage deposit of £100 per booking is payable in advance of occupation for Clients hiring bell tents or Beryl. The damage deposit will be retained pending an inspection to check that the owner has no consequential expenses due to breakages, damages, additional cleaning etc due to the liability of the client. The extent of recoverable costs from The Client by The Owner are limited to the cost of any work done and other costs incurred by the Owner and are not limited to the Damage deposit. The un-applied damage deposit will be refunded within 10 days unless the Client has been contacted.

Children


Children remain the responsibility of their parents or guardians at all times. It is particularly important that you always know where your children are, and that you provide adequate supervision for them at all times. Children are not allowed to roam freely on the farmland. 

Rules and Regulations

The person completing the booking is responsible for the conduct of their party, It is your
responsibility to read the rules & regulations and abide by the rules therein. Not reading the rules is not an excuse for infringement.
Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking without refund. wild conTENTment reserves the right to ban individuals from future visits.

The site has a silent-site policy from 10 p.m until 8 a.m. Quiet hours must be respected and conversations should be polite and at low volume. All electronic devices, radios etc must be switched off during this time. Acoustic instruments can be played before 10pm. Guest’s failing to adhere to the silent-site policy may have their stay terminated without refund.

Dogs

By prior booking and payment, the Client may bring maximum of 2 dogs to the pitch, on the condition that they are well behaved, do not cause a noise disturbance, and are kept on a lead under strict supervision at all times. Any damage caused to the site by the dogs and reimbursement for such damage will be the responsibility of the party leader. Do not leave your dogs shut in hot cars. You are required to clean up after your dog and dispose of the waste responsibly. Disposal points are available on site. The Owner is not liable for any injury to dogs incurred on site or by other visitors or their pets. Unfortunately we can not accept any dogs that are on the dangerous dogs list. 

Please ensure that any cigarette smoking does not affect others enjoyment of the space and that butts are disposed of in the fire or taken away with you as rubbish. 

The pitches are situated within grazing fields separated by fencing. We ask that during your stay, other than access to and from the sites and walking on public footpaths you remain within the field boundary. A public footpath goes next to each site and across the farm and this gives access to walkers to the fields beyond, PLEASE KEEP TO THE PUBLIC FOOTPATH . 

All visitors must avoid contact with the livestock. All visitors must not feed the animals. Visitors are advised to wash their hands before preparing/handling food if they have had contact with anything in the field.

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie only items that are not recyclable need to be removed by yourselves from the site. wild conTENTment may impose a charge of £10.00 for any guests that leave excessive waste or fail to sort their waste.

Any gates opened MUST be closed. 

There is a 5mph speed limit for cars on site at all times and a curfew on cars after 10pm.

Liability

Anyone defacing or causing damage to any buildings, equipment or property of the site and wider farmland with suffer immediate eviction and prosecution. The pitch hirer will be responsible for and charged for any damage /loss caused by themselves or their visitors to the pitch or to any facility or other resident’s property. The Client will report any loss or damage to the property or contents to the Owner as soon as possible.

Your personal belongings, vehicles, vans and their accessories and contents are left at your own risk. Because the nature of the camp site, they are not totally secure and therefore all valuables should be locked away in your vehicle. wild conTENTment or its staff will not be liable for the loss, theft or damage of any property nor for any injury, accident, illness or mishap to any person on the site. Clients play in or near any watercourses during their stay do so at their own risk. Any claims whatsoever by The Client against The Owner will be limited to the amount of Rental Paid. 

The Client will not over-occupy the pitch at any time and the number of guests staying must not exceed the numbers stated on the booking form. We reserve the right to ask the Client to leave if the property is being used by more than the stated number of people.

Confirmation of the booking by the Client represents their agreement to these terms & conditions. We suggest printing off these terms and conditions for reference.
Arrival and Departure: 

  1.  Arrival Time - not before 3pm unless by agreement with the Owner

  2. Departure Time - no later than 11.00am


If payment is not received by the due date, we are unable to guarantee your booking. 

These Conditions are subject to the law of England, with English courts having exclusive jurisdiction.

Data Protection

The information taken at time of booking is required to be collected for the purposes of processing your reservation with us. We may process your data to keep you informed of our activities and to keep you updated with news, offers and other information that may be of interest to you. If you do not want us to use your information for the marketing purposes described in this paragraph, please let us know.